Privacy Policy

Last updated: August 2026

At TRENZY Spaces, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and delivery address
• Payment information (processed securely via our payment provider)
• Communications you send us (enquiries, feedback)

We also collect information automatically, including:

• Browser type, IP address, and device information
• Pages visited and time spent on our site
• Referring URLs and search terms

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order confirmations and updates
• Respond to your enquiries and provide customer support
• Send promotional emails and offers (you may opt out at any time)
• Improve our website and product offerings
• Comply with legal and regulatory requirements

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some functionality.

4. Third-Party Services

We may share your information with trusted third parties, including:

• Payment processors (for secure transaction handling)
• Delivery and logistics partners
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)

These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us via our website contact form.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form.