POPIA Act Compliance

Last updated: August 2026

TRENZY Spaces is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of the Republic of South Africa.

1. Who We Are

TRENZY Spaces is a South African furniture manufacturer and retailer. We are the responsible party for the personal information we collect through our website and business operations.

2. What Personal Information We Collect

We may collect the following personal information:

• Full name and contact details (email, phone number, address)
• Order and transaction history
• Communication records (enquiries, support requests)
• Website usage data (via cookies and analytics tools)

3. Why We Collect Your Information

We collect personal information to:

• Process and fulfil your orders
• Communicate with you about your purchases and enquiries
• Send marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

4. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Your data is stored securely and accessed only by authorised personnel.

5. Sharing of Information

We do not sell your personal information. We may share it with trusted third-party service providers (e.g., payment processors, delivery partners) solely to fulfil our services to you.

6. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Object to the processing of your information
• Request deletion of your information (subject to legal obligations)
• Lodge a complaint with the Information Regulator of South Africa

7. Information Regulator Contact

If you believe your rights have been violated, you may contact the Information Regulator:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za

8. Contact Us

For any POPIA-related queries or requests, please contact us via our website contact form or email us directly.